‘Uniformity in processes improves quality’

Klaus Dammeyer

Klaus Dammeyer is a manager at BAM Deutschland’s Düsseldorf office, where he is responsible for the entire process from acquisition up to the turnkey delivery of high-rise projects in the metropolitan region Rhein-Ruhr. ‘Standardisation of business processes is an absolute requirement if we’re going to offer our clients the best possible quality as well as more value.’

‘This process of standardisation comes with many challenges. I find them all equally motivating. Above all, it’s important to begin with a thorough analysis and optimisation of processes. Just about every department, from technical development and purchasing to guarantee and HR, can be involved in this. It requires detailed planning and high level of commitment.’

New synergies, a good example of One BAM

‘Together we work to further improve our product – a high-quality and sustainable product, with which we create value for our clients. At the same time, this results in greater employee satisfaction. Through close collaboration with our colleagues in the Netherlands we realise new synergies, which strengthen our internal processes. An excellent example of One BAM!’

‘In the future I hope to see a successful further development of our production processes that allows us to offer our clients the best possible price-quality ratio. With a focus on the realisation of sustainable buildings, the Düsseldorf regional branch aims to maintain a stable order book.’